Zipkod riders is committed to protecting the privacy of our riders. This Privacy Policy outlines the information we may collect, how we use it, and the choices you have regarding your personal information. By using Zipkod, you consent to the practices described in this policy.
Location Information: Zipkod collects and stores the location of our riders to facilitate pick-up and drop-off services. This includes real-time location data from your device, which is necessary for providing our services. You have the option to grant or deny access to your location information through your device settings.
Device Information: We may collect information about the device you use to access our services, including device type, operating system, unique device identifiers, and mobile network information.
Log Data: Our servers may automatically record information about your use of [Logistic App Name], including your IP address, the type of browser you use, and the pages you visit.
Communications: We collect information you provide when you contact us for support or other inquiries, including your email address and any correspondence.
Provide and Improve Services: We use your location information to connect you with drivers and facilitate transportation services. We also use other collected data to improve our app's functionality, user experience, and customer service.
Customer Support: We use your contact information to respond to your inquiries and provide customer support.
Communications: We may use your email address to send you important updates, newsletters, and promotional materials. You can opt-out of receiving these communications at any time.
Legal and Safety Purposes: We may use your information to comply with legal obligations, resolve disputes, and enforce our policies.
We may share your information in the following circumstances:
With Drivers: We share your location information with drivers to facilitate pick-up and drop-off services.
Service Providers: We may share information with third-party service providers who help us operate, maintain, and improve our services.
Legal Compliance: We may disclose information in response to a subpoena, court order, or other governmental request.
Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, user information may be included in the transferred assets.
We take reasonable measures to protect your information from unauthorized access or disclosure. However, no security measures are foolproof, and we cannot guarantee the security of your information.
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top.
If you have any questions or concerns about this Privacy Policy, please contact us at hello@zipkod.ng.